D’ Luxe Skin Shipping Policy

Effective Date: July 30, 2024

1. General Information
At D’ Luxe Skin, we strive to ensure that your order is processed and shipped as quickly as possible. Please read our shipping policy carefully to understand how we handle shipping, including processing times, shipping methods, and costs.

2. Processing Time
• Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• High Volume Orders: During peak periods or sales, processing times may be extended by a few days. We appreciate your patience during these times.

3. Shipping Rates and Delivery Estimates
• Domestic Shipping: We offer standard and expedited shipping options for domestic orders within the United States.
• Standard Shipping: 5-7 business days
• International Shipping: We ship to select international destinations. Delivery times vary based on location and selected shipping method.
• Standard International Shipping: 10-20 business days
• Express International Shipping: 5-10 business days

Shipping charges for your order will be calculated and displayed at checkout.

4. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number. The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes
D’ Luxe Skin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Shipping Restrictions
• We do not ship to P.O. Boxes or APO/FPO addresses.
• Orders shipped to certain remote locations may be subject to longer delivery times.

7. Lost or Damaged Packages
D’ Luxe Skin is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

8. Address Changes
Once an order has been placed, we cannot change the shipping address. Please double-check your shipping address before finalizing your order.

9. Order Cancellations
Orders can only be canceled within 24 hours of placing the order. After this period, orders will be processed and shipped as per the policy.

10. Contact Us
If you have any questions or concerns about your shipment, please contact us at:

D’ Luxe Skin
Email: Info@dluxeskin.com